Secure Production Database & Server Access for
SQL Databases
Servers (SSH)
SQL Databases
Servers (SSH)
Because production access shouldn't be a security gamble. Zero Trust enforcement, AI-driven PII masking, ticket-bound access, and immutable audit trails — trusted by DevOps, Admins, and L1 Support teams.
Measurable Value & Impact
Real results from teams using HAGRIDS for secure production database access.
Features That Add Trust To Access
CRM-Bound Zero Trust Access
Integrate effortlessly with CRMs tools like Freshdesk, time-limited access with mandatory approval workflows. No standing privileges — every session expires automatically after use.
AI-Powered PII Masking
Automatically redact PII such as emails, phone numbers, and account IDs in real-time query results. No bulk exports — output capping prevents massive data dumps.
Comprehensive Audit Trails
Immutable, ticket-linked logs with user IDs, timestamps, and full SQL query tracking — built for ISO 27001, SOC 2 Type II, and DPDP 2023 compliance.
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SIEM Integrations
Integrate with SIEM tools like Splunk, ELK, and Datadog. Native embedding inside your support workflow — no tab switching, no VPN logins.
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Compliance Standards Support
HAGRIDS helps meet ISO 27001, SOC 2 Type II, GDPR, DPDP 2023, and HIPAA through detailed ticket-linked audit trails and ready-to-export compliance reports.
Just-in-Time (JIT) Access
Temporary, auto-expiring access for L1 support, incident response, or developer needs. Sessions are scoped to active CRM tickets only.
Trust & Vision
HAGRIDS embeds directly into your CRM (Freshdesk and more), providing ticket-bound DB access, AI-driven PII masking, and immutable audit trails — so your team resolves issues faster without compromising security or compliance.
Smarter Database Access Starts Here
Simplify operations, enforce Zero Trust policies, and scale securely. Replace fragmented tools (DBeaver, pgAdmin, VPN tunnels) with one compliant, auditable platform embedded in your CRM.
Zero Trust Access Control
HAGRIDS enforces a Zero Trust model for database and SSH access — no standing privileges, ticket-bound sessions, mandatory approvals for sensitive queries, and automatic session expiry.
SIEM Integrations
HAGRIDS integrates seamlessly with Splunk, ELK, Datadog, and other SIEM tools. Agents work inside their ticket — no context switching.
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AI-Driven PII Masking
Secure your data with AI-driven real-time PII masking. Results are auto-redacted for emails, IDs, and account numbers. Bulk CSV/Excel exports are blocked by default.
CRM Ticket-Bound Access Policies
CRMs (Like Freshdesk) Ticket-bound access with approval workflows, expiration windows, and least-privilege permissions. Risky commands trigger mandatory approval flows before execution.
Safeguarding What Matters Most
Protect your organisation's most valuable digital assets — production databases and servers — with controls beyond access: ticket-bound sessions, PII masking, output capping, and one-click lockdown during incidents.
Incident-Ready Access Pausing
Immediately suspend user sessions or database access during suspected breaches. One-click lockdown of all DB/server access — minimize exposure time in seconds, not hours.
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Insider Threat Protection
Reduce risks from privileged insiders with continuous monitoring, ticket-linked audit trails, alerts, and mandatory approval workflows for sensitive or bulk-access queries.
Data Loss Prevention for PII
Prevent accidental PII leaks by auto-masking sensitive fields in query results. Bulk exports (CSV/Excel) are blocked by default — preventing massive data dumps from support agents.
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Compliance-First Architecture
Built to satisfy ISO 27001, SOC 2 Type II, GDPR, DPDP 2023, and HIPAA audits with ready-to-export, ticket-linked, evidence-backed reports.
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Business Continuity Assurance
Ensure secure, trackable access during migrations, disaster recovery, or high-pressure incidents. Every query is logged against a Ticket ID — zero insider risk with PII masking.
Licence Information – Choose the Best Fit
Explore our flexible licensing options below. All plans include enterprise-grade security, compliance, and automation features.
Reach our sales team to decide which plan best suits your needs.
Users
DB/SSH
Custom
Our Cybersecurity Recommendations
Our team of seasoned security specialists works tirelessly to protect organizations' edge technology.
Monitor & Audit Every Session
Enable immutable, ticket-linked audit trails for all DB and SSH activity. Regularly review logs, queries, and session replays to detect anomalies and support ISO 27001, SOC 2, and DPDP 2023 compliance.
Mask Sensitive Data by Default
Reduce exposure risk by automatically masking PII (emails, IDs, phone numbers, account numbers) in real-time query results. Block bulk exports (CSV/Excel) by default — ensuring agents only see what's necessary to resolve the ticket.
Enforce Least-Privilege & Zero Trust
Grant access only when a valid CRM ticket is active — and only to what's needed. Use HAGRIDS' ticket-bound, role-based controls and JIT workflows to eliminate standing privileges and reduce L3 escalations.
Secure Production Database Access — Without Slowing Down Your Team
Centralized control, ticket-bound Zero Trust enforcement, AI-driven PII masking, and Freshdesk CRM integration — built for L1 support teams and DevOps alike.